Privacy Policy of Ambientha
This Website collects some Personal Data from its Users.
This document contains a section dedicated to Users in the United States and their privacy rights.
This document contains a section dedicated to Users residing in Brazil and their privacy rights .
This document can be printed using the print command in the settings of any browser.
Data Controller
CIP srl
Kennedy Street, 35
20023 Cerro Maggiore (MI) Italy
VAT IT09556050152
REA: MI - 1301694
Owner's email address: hello@ambientha.com
Types of Data Collected
Among the types of Personal Data that this Website collects, by itself or through third parties, there are: email address; first name; last name; Usage Data; phone number; profession; country; ZIP/Postal code; city; physical address; company name; Cookies; Data communicated while using the service; number of Users; device information; session statistics; browser information; answers to questions; user content; contents of the message or email; profile picture; date of the message; time the message was sent; sender of the message; name.
Full details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the Data are collected.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Website.
Unless otherwise specified, all Data requested by this Website is mandatory. If the User refuses to communicate them, it may be impossible for this Website to provide the Service. In cases where this Website indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.
Users who have doubts about which Data are mandatory are encouraged to contact the Owner.
Any use of Cookies - or other tracking tools - by this Website or by the owners of third-party services used by this Website has the purpose of providing the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy.
The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Website.
Method and place of processing of the collected data
Treatment methods
Treatment methods
The Owner adopts appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
The processing is carried out using computer and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Owner, in some cases, other parties involved in the organization of this Website (administrative, commercial, marketing, legal, system administration personnel) or external parties (such as third party technical service providers, postal couriers, hosting providers, IT companies, communications agencies) may have access to the Data, also appointed, if necessary, as Data Processors by the Owner. The updated list of Data Processors may always be requested from the Data Controller.
Place
Place
The Data is processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For further information, contact the Data Controller.
The User's Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of processing, the User can refer to the section containing details on the processing of Personal Data.
Retention period
Retention period
Unless otherwise indicated in this document, Personal Data is processed and stored for the time required by the purpose for which it was collected and may be stored for a longer period due to any legal obligations or on the basis of the consent of the Users.
Purpose of the Processing of Collected Data
The User's Data is collected to allow the Owner to provide its Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), identify any malicious or fraudulent activity, as well as the following: Contacting the User, Statistics, Tag Management, Interaction with live chat platforms, Remarketing and behavioral targeting, Advertising, Interaction with external social networks and platforms and Displaying content from external platforms.
To obtain detailed information on the purposes of the processing and on the Personal Data processed for each purpose, the User may refer to the section “Details on the processing of Personal Data”.
Details on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Contact the User
Contact the User
Mailing list or newsletter (this Website)
By registering on the mailing list or for the newsletter, the User's email address is automatically added to a contact list to which email messages containing information, including commercial and promotional information, relating to this Website may be transmitted. The User's email address may also be added to this list as a result of registering on this Website or after making a purchase.
Personal Data processed: CAP; city; company name; country; email address; first name; last name; phone number; profession; Usage Data.
Category of Personal Information Collected Under CCPA: Identifiers; Commercial Information; Internet or Network Activity Information; Employment Information.
This type of treatment constitutes:
- a Sale in Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska and Montana
Tag Management
Tag Management
This type of service is functional to the centralized management of the tags or scripts used on this Website.
The use of such services involves the flow of User Data through them and, if applicable, their retention.
Google Tag Manager (Google Ireland Limited)
Google Tag Manager is a tag management service provided by Google Ireland Limited.
Personal Data processed: Usage Data.
Place of processing: Ireland – Privacy Policy .
Category of Personal Information Collected Under CCPA: Internet or Other Network Activity Information.
This type of treatment constitutes:
- a Sale in California
Interaction with live chat platforms
Interaction with live chat platforms
This type of service allows you to interact with live chat platforms, managed by third parties, directly from the pages of this Website. This allows the User to contact the support service of this Website or this Website to contact the User while he is browsing its pages.
If an interaction service with live chat platforms is installed, it is possible that, even if Users do not use the service, it collects Usage Data relating to the pages in which it is installed. Furthermore, live chat conversations may be recorded.
Tidio Live Chat Widget (Tidio LLC)
The Tidio Live Chat Widget is an interaction service with the Tidio live chat platform, provided by Tidio LLC.
Personal Data processed: Cookies; Data communicated while using the service; Usage data.
Place of processing: United States – Privacy Policy .
Category of Personal Information Collected Under CCPA: Internet or Other Network Activity Information.
This type of treatment constitutes:
- a Sale in California
Facebook Messenger Customer Chat (Facebook, Inc.)
Facebook Messenger Customer Chat is an interaction service with the Facebook Messenger live chat platform, provided by Facebook, Inc.
Personal Data processed: Cookies; Data communicated while using the service; Usage data.
Place of processing: United States – Privacy Policy .
Category of Personal Information Collected Under CCPA: Internet or Other Network Activity Information.
This type of treatment constitutes:
- a Sale in California
WhatsApp Business Chat Widget
The WhatsApp Business Chat widget is an interaction service with the WhatsApp live chat platform, provided by Meta Platforms, Inc. or by Meta Platforms Ireland Limited, depending on how the Owner manages the processing of the Data.
Personal Data processed: last name; contents of the message or email; user contents; date of the message; Data communicated during the use of the service; profile picture; sender of the message; name; phone number; time the message was sent; answers to questions.
Place of processing: United States – Privacy Policy ; Ireland – Privacy Policy .
Category of Personal Information Collected Under CCPA: Identifiers; Internet or other network activity information; audio, electronic, visual, thermal, olfactory, or similar information; information derived from other personal information.
This type of treatment constitutes:
- a Sale in the United States
- a Share in California
Interaction with social networks and external platforms
Interaction with social networks and external platforms
This type of service allows interaction with social networks, or other external platforms, directly from the pages of this Website.
The interactions and information acquired from this Website are in any case subject to the User's privacy settings relating to each social network.
This type of service may still collect traffic data for the pages where the service is installed, even when Users do not use it.
It is recommended to log out from the respective services to ensure that the data processed on this Website are not linked to the User's profile.
Facebook Like button and social widgets (Facebook, Inc.)
The “Like” button and Facebook social widgets are services of interaction with the social network Facebook, provided by Facebook, Inc.
Personal Data processed: Cookies; Usage data.
Place of processing: United States – Privacy Policy .
Category of Personal Information Collected Under CCPA: Internet or Other Network Activity Information.
This type of treatment constitutes:
- a Sale in the United States
Advertising
Advertising
Some of the services listed below may use Tracking Tools to identify the User, or use the behavioral retargeting technique, i.e. displaying advertisements tailored to the User's interests and behavior, or measure the performance of the advertisements. For more information on this, we suggest you check the privacy policies of the respective services. Generally, services of this type offer the possibility to disable such tracking. In addition to any opt-out function provided by any of the services listed in this document, the User can read more about how to disable interest-based advertising in the dedicated section "How to disable interest-based advertising" in this document.
Meta ads conversion tracking (Meta pixel) (Meta Platforms, Inc.)
Meta ads conversion tracking (Meta pixel) is a statistics service provided by Meta Platforms, Inc. that connects data from the Meta advertising network with actions performed within this Website. The Meta pixel tracks conversions that can be attributed to Facebook, Instagram and Audience Network ads.
Personal Data processed: Usage Data; Tracking Tools.
Place of processing: United States – Privacy Policy – Opt out .
Category of Personal Information Collected Under CCPA: Internet or Other Network Activity Information.
This type of treatment constitutes:
- a Sale in California
Facebook Lookalike Audience (Facebook, Inc.)
Facebook Custom Audience is an advertising and behavioral targeting service provided by Facebook, Inc. that uses the Data collected through Facebook Custom Audience in order to display advertisements to Users with similar behavior to Users who are already in a Custom Audience list on the basis of their past use of this Website or their interaction with relevant content across Facebook apps and services.
Based on this Data, personalized ads will be shown to Users suggested by Facebook Lookalike Audience.
Users may opt out of Facebook's use of cookies for ad personalization by visiting this opt-out page .
Personal Data processed: Cookies; Usage data.
Place of processing: United States – Privacy Policy – Opt Out .
Category of Personal Information Collected Under CCPA: Internet or Other Network Activity Information.
This type of treatment constitutes:
- a Sale in California
- a Share in California
Google Ads Conversion Tracking (Google Ireland Limited)
Google Ads conversion tracking is a statistics service provided by Google Ireland Limited that connects data from the Google Ads advertising network with actions performed within this Website.
Personal Data processed: Usage Data; Tracking Tools.
Place of processing: Ireland – Privacy Policy .
Category of Personal Information Collected Under CCPA: Internet or Other Network Activity Information.
This type of treatment constitutes:
- a Sale in California
Pinterest Conversion Tags (Pinterest, Inc.)
Pinterest Conversion Tag is a statistics service provided by Pinterest, Inc. that connects data from the Pinterest advertising network with actions performed within this Website.
Users may opt out of behavioral advertising features through their device settings, the Pinterest personalization settings , or by visiting the AdChoices opt-out page .
Personal Data processed: Device information; Tracking Tools; Usage Data.
Place of processing: United States – Privacy Policy – Opt out .
Category of Personal Information Collected Under CCPA: Internet or Other Network Activity Information.
Remarketing and behavioral targeting
Remarketing and behavioral targeting
This type of service allows this Website and its partners to communicate, optimize and serve advertisements based on the User's past use of this Website.
This activity is facilitated by tracking Usage Data and using Tracking Tools to collect information that is then transferred to partners who manage remarketing and behavioral targeting activities.
Some services offer a remarketing option based on email address lists.
In addition to the opt-out features offered by the services below, the User may opt out by visiting the Network Advertising Initiative opt-out page .
Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or advertising settings in general .
Remarketing with Google Analytics (Google Ireland Limited)
Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google Ireland Limited that connects the tracking activity carried out by Google Analytics and its Cookies with the Google Ads advertising network and the Doubleclick Cookie.
Personal Data processed: Cookies; Usage data.
Place of processing: Ireland – Privacy Policy – Opt OutOpt Out .
Category of Personal Information Collected Under CCPA: Internet or Other Network Activity Information.
This type of treatment constitutes:
- a Sale in California
- a Share in California
Facebook Remarketing (Facebook, Inc.)
Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.
Personal Data processed: Cookies; Usage data.
Place of processing: United States – Privacy Policy – Opt Out .
Category of Personal Information Collected Under CCPA: Internet or Other Network Activity Information.
This type of treatment constitutes:
- a Sale in California
- a Share in California
Facebook Custom Audience (Facebook, Inc.)
Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.
Users may opt out of Facebook's use of cookies for ad personalization by visiting this opt-out page .
Personal Data processed: Cookies; email.
Place of processing: United States – Privacy Policy – Opt Out .
Category of Personal Information collected under the CCPA: identifiers; information about activities on the Internet or other networks.
This type of treatment constitutes:
- a Sale in California
- a Share in California
Statistics
Statistics
The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to track User behavior.
Google Analytics (Universal Analytics) (Google Ireland Limited)
Google Analytics (Universal Analytics) is a web analysis service provided by Google Ireland Limited (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Website, compiling reports and sharing them with other services developed by Google.
Google may use Personal Data to contextualize and personalize the advertisements of its own advertising network.
To understand Google's use of data, please see Google's partner policy .
Personal Data processed: Cookies; Usage data.
Place of processing: Ireland – Privacy Policy – Opt Out .
Category of Personal Information Collected Under CCPA: Internet or Other Network Activity Information.
This type of treatment constitutes:
- a Sale in the United States
Google Analytics 4 (Google Ireland Limited)
Google Analytics is a statistics service provided by Google Ireland Limited (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Website, compiling reports and sharing them with other services developed by Google.
Google may use Personal Data to contextualize and personalize the advertisements of its own advertising network.
In Google Analytics 4, IP addresses are used at the time of collection and then deleted before the data is recorded in any data center or server. To learn more, you can consult the official Google documentation .
To understand Google's use of data, please see Google's partner policy .
Personal Data processed: city; browser information; device information; number of Users; session statistics.
Place of processing: Ireland – Privacy Policy – Opt Out .
Category of Personal Information collected under the CCPA: identifiers; information about activities on the Internet or other networks.
This type of treatment constitutes:
- a Sale in California
Viewing content from external platforms
Viewing content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
This type of service may still collect data on web traffic relating to the pages where the service is installed, even when users do not use it.
Google Fonts (Google Ireland Limited)
Google Fonts is a font display service managed by Google Ireland Limited that allows this Website to integrate such content within its pages.
Personal Data processed: Usage Data; various types of Data as specified in the privacy policy of the service.
Place of processing: Ireland – Privacy Policy .
Category of Personal Information Collected Under CCPA: Internet or Other Network Activity Information.
This type of treatment constitutes:
- a Sale in California
Calendly Widgets (Calendly, LLC)
Calendly widget is a calendar content visualization service managed by Calendly, LLC that allows this Website to integrate such content within its pages.
Personal Data processed: email; name; phone number.
Place of processing: United States – Privacy Policy .
Category of Personal Information Collected Under CCPA: Identifiers.
This type of treatment constitutes:
- a Sale in the United States
Information on how to opt out of interest-based ads
In addition to any opt-out functions provided by any of the services listed in this document, Users can read more about how to opt-out of interest-based advertising in the relevant section of the Cookie Policy.
Cookie Policy
This Website uses Tracking Tools. To learn more, Users can consult the Cookie Policy .
More information for users
Legal basis for processing
Legal basis for processing
The Data Controller processes Personal Data relating to the User if one of the following conditions exists:
- the User has given consent for one or more specific purposes.
- processing is necessary for the performance of a contract with the User and/or for the execution of pre-contractual measures;
- processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
- processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;
- processing is necessary for the pursuit of the legitimate interest of the Owner or third parties.
However, it is always possible to ask the Owner to clarify the specific legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.
Learn more about retention time
Learn more about retention time
Unless otherwise indicated in this document, Personal Data is processed and stored for the time required by the purpose for which it was collected and may be stored for a longer period due to any legal obligations or on the basis of the consent of the Users.
Therefore:
- Personal Data collected for purposes related to the performance of a contract between the Owner and the User will be retained until the performance of such contract is completed.
- Personal Data collected for purposes related to the legitimate interest of the Owner will be retained until such interest is fulfilled. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.
When the processing is based on the User's consent, the Owner may retain the Personal Data for a longer period until such consent is revoked. Furthermore, the Owner may be obliged to retain Personal Data for a longer period to comply with a legal obligation or by order of an authority.
At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of such period, the right of access, deletion, rectification and the right to portability of the Data can no longer be exercised.
User Rights under the General Data Protection Regulation (GDPR)
User Rights under the General Data Protection Regulation (GDPR)
Users may exercise certain rights with reference to the Data processed by the Owner.
In particular, within the limits established by law, the User has the right to:
- revoke consent at any time. The User may revoke consent to the processing of their Personal Data previously expressed.
- object to the processing of their Data. The User may object to the processing of their Data when it occurs pursuant to a legal basis other than consent.
- access your Data. The User has the right to obtain information on the Data processed by the Owner, on certain aspects of the processing and to receive a copy of the Data processed.
- verify and request rectification. The User can verify the accuracy of their Data and request its updating or correction.
- obtain the limitation of the processing. The User can request the limitation of the processing of his/her Data. In this case, the Owner will not process the Data for any other purpose other than their conservation.
- obtain the deletion or removal of their Personal Data. The User may request the deletion of their Data by the Owner.
- receive your Data or have it transferred to another owner. The User has the right to receive his/her Data in a structured, commonly used and machine-readable format and, where technically feasible, to obtain its transfer without hindrance to another owner.
- lodge a complaint. The User may lodge a complaint with the competent data protection supervisory authority or take legal action.
Users have the right to obtain information regarding the legal basis for the transfer of Data abroad including to any international organization governed by international law or consisting of two or more countries, such as the UN, as well as regarding the security measures adopted by the Owner to protect their Data.
Details on the right to object
When Personal Data is processed in the public interest, in the exercise of public authority vested in the Owner or to pursue a legitimate interest of the Owner, Users have the right to object to the processing for reasons related to their particular situation.
Users are hereby informed that, if their Data is processed for direct marketing purposes, they may object to the processing at any time, free of charge and without providing any justification. If Users object to the processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To find out whether the Owner processes Data for direct marketing purposes, Users may refer to the respective sections of this document.
How to exercise your rights
Any requests to exercise the User's rights can be addressed to the Owner through the contact details provided in this document. The request is free of charge and the Owner will respond as soon as possible, in any case within one month, providing the User with all the information required by law. Any corrections, cancellations or limitations of the processing will be communicated by the Owner to each of the recipients, if any, to whom the Personal Data have been transmitted, unless this proves impossible or involves a disproportionate effort. The Owner informs the User of these recipients if he requests it.
Additional information for Users in Brazil
This section of the document integrates and completes the information contained in the rest of the privacy policy and is provided by the entity that operates this Website and, if applicable, by its parent company and its subsidiaries and affiliates (for the purposes of this section collectively referred to as "we", "us" or "our").
This section applies to all Users in Brazil (such Users are referred to below simply as “you”, “your”, “yours” or “yours”), pursuant to the “Lei Geral de Proteção de Dados” and, for such Users, prevails over any other information possibly divergent or in conflict with this privacy policy.
This part of the document uses the term “personal information” as defined by the LGPD .
Legal bases on which we process your personal information
Legal bases on which we process your personal information
We process your personal information only if there is one of the legal bases for such processing. The legal bases are as follows:
- your consent to the processing activities in question;
- compliance with legal obligations that we are required to meet;
- the execution of provisions dictated by laws or regulations or by contracts, agreements or other similar legal instruments;
- studies conducted by research institutions, preferably carried out on anonymized personal information;
- the performance of a contract and related pre-contractual obligations, if you are a party to such contract;
- the exercise of our rights in court, administrative proceedings or arbitration;
- your or a third party's physical safety or defense;
- health protection - in the context of procedures implemented by healthcare entities or professionals;
- our legitimate interests, provided that your fundamental rights and freedoms do not override those interests; and
- credit protection.
To find out more about the legal bases, you can contact us at any time using the contact details provided in this document.
Categories of personal information processed
Categories of personal information processed
To find out what categories of personal information are processed, you can refer to the section “Details on the Processing of Personal Data” in this document.
Why we process your personal information
Why we process your personal information
To find out why we process your personal information, please refer to the sections “Details on the Processing of Personal Data” and “Purposes of the Processing of Collected Data” in this document.
Your privacy rights in Brazil, how to submit a request and how we will handle it
Your privacy rights in Brazil, how to submit a request and how we will handle it
Your Privacy Rights in Brazil
You have the right to:
- obtain confirmation of the existence of processing activities concerning your personal information;
- access your personal information;
- obtain the rectification of your incomplete, inaccurate or out-of-date personal information;
- obtain the anonymization, blocking or deletion of unnecessary or excessive personal information, or of information that is processed in violation of the provisions of the LGPD;
- obtain information regarding the possibility of giving or refusing your consent and the related consequences;
- obtain information about the third parties with whom we share your personal information;
- obtain, upon your explicit request, the portability of your personal information (except for anonymized information) to other suppliers of products or services, provided that our commercial and industrial secrets are safeguarded;
- obtain the erasure of personal information processed where the processing has been carried out on the basis of your consent, unless one or more of the exceptions provided for in Article 16 of the LGPD applies;
- withdraw your consent at any time;
- lodge a complaint regarding your personal information with the ANPD (National Data Protection Authority) or a consumer protection body;
- oppose processing activities in cases where such processing is not carried out in compliance with the provisions of the law;
- request clear and adequate information regarding the criteria and procedures used in the automated decision-making processes; and
- request a review of decisions that harm your interests, made solely on the basis of automated decision-making processes of your personal information. These include decisions to profile you as a person, professional, consumer or creditor, or other aspects of your personality.
You will never be discriminated against, nor will you suffer any unfavorable treatment in any way, as a result of exercising your rights.
How to submit a request
You can submit an explicit request to exercise your rights free of charge, at any time, using the contact details provided in this document or through your legal representative.
How and when will we handle your request?
We will do our best to respond to your request as soon as possible.
In any case, if it is impossible for us to do so, we will make sure to communicate to you the factual or legal reasons that prevent us from immediately satisfying or following up on your request. If your personal information is not processed by us, if we are able to do so, we will indicate to you the natural or legal person to whom you should address your requests.
In the event that you decide to submit a request for access or a request for confirmation of the existence of the processing of personal information, please be sure to specify whether you prefer to receive your personal information in electronic or paper format.
You will also need to let us know whether you want an immediate response, in which case you will receive a simplified response, or whether you require full disclosure.
In the latter case, we will respond within 15 days from the time of your request, providing you with all the information regarding the origin of your personal information, confirmation or otherwise of the existence of personal information concerning you, all the criteria used for the processing and the purposes of such processing, while safeguarding our commercial and industrial secrets.
In the event that you decide to submit a request for rectification, deletion, anonymization or blocking of personal information , we will make sure to immediately inform the other parties with whom we have shared your personal information of your request so that they can also comply with your request - except in cases where such communication is impossible or disproportionately burdensome for us.
Transfer of personal information outside of Brazil where permitted by law
Transfer of personal information outside of Brazil where permitted by law
We may transfer your personal information outside of Brazilian territory in the following cases:
- when the transfer is necessary for international legal cooperation between intelligence services, investigative and criminal procedure bodies, as provided for by the instruments made available by international law;
- when the transfer is necessary to protect your life or physical safety or that of third parties;
- when the transfer is authorised by the ANPD;
- where the transfer arises from an obligation undertaken in the context of an international cooperation agreement;
- when the transfer is necessary for the exercise of public order or for the performance of a public service;
- when the transfer is necessary for the fulfillment of a legal obligation, the execution of a contract and related pre-contractual obligations, or the normal exercise of rights in judicial, administrative or arbitration proceedings.
Further information for Users in the United States
This part of the document integrates with and supplements the information contained in the rest of the privacy policy and is provided by the business running this Website and, if the case may be, its parent, subsidiaries and affiliates (for the purposes of this section referred to collectively as “we”, “us”, “our”).
The information contained in this section applies to all Users (Users are referred to below, simply as “you”, “your”, “yours”), who are residents in the following states: California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska and Montana.
For such Users, this information supersedes any other possibly divergent or conflicting provisions contained in the privacy policy.
This part of the document uses the term Personal Information (and Sensitive Personal Information).
Notice at collection
Notice at collection
The following Notice at collection provides you with timely notice about the categories of Personal Information collected or disclosed in the past 12 months so that you can exercise meaningful control over our use of that Information.
While such categorization of Personal Information is mainly based on California privacy laws, it can also be helpful for anyone who is not a California resident to get a general idea of what types of Personal Information are collected.
Identifiers
Identifiers
Personal Information collected or disclosed: email, first name, last name, Usage data, telephone number, profession, country, postcode, city, physical address, company name, Cookies, number of Users, device information, session statistics, browser information, Data communicated while using the service, answers to questions, user content, profile picture, date of message, time the message was sent, sender of the message
Sensitive Personal Information collected or disclosed ℹ️: contents of the message or email
Purposes:
- Contact the User
- Remarketing and behavioral targeting
- Statistics
- Interaction with live chat platforms
- Viewing content from external platforms
Retention period: for the time necessary to fulfill the purpose
Sold or Shared ℹ️: Yes
Targeted Advertising: ℹ️: Yes
Third-parties: Facebook, Inc., Google Ireland Limited, Meta Platforms, Inc., Calendly, LLC
Service providers or contractors: this Website
Commercial information
Commercial information
Personal Information collected or disclosed: email, first name, last name, usage data, telephone number, profession, nation, postcode, city, physical address, company name
Purposes:
- Contact the User
Retention period: for the time necessary to fulfill the purpose
Sold or Shared ℹ️: Yes
Targeted Advertising: ℹ️: Yes
Service providers or contractors: this Website
Internet or other electronic network activity information
Internet or other electronic network activity information
Personal Information collected or disclosed: email, first name, last name, Usage Data, telephone number, profession, country, ZIP/Postal code, city, physical address, company name, Cookies, Data communicated while using the service, Tracking Tools, various types of Data as specified in the privacy policy of the service, number of Users, device information, session statistics, browser information, answers to questions, user content, profile picture, date of the message, time the message was sent, sender of the message
Sensitive Personal Information collected or disclosed ℹ️: contents of the message or email
Purposes:
- Contact the User
- Statistics
- Tag Management
- Interaction with live chat platforms
- Remarketing and behavioral targeting
- Advertising
- Interaction with social networks and external platforms
- Viewing content from external platforms
Retention period: for the time necessary to fulfill the purpose
Sold or Shared ℹ️: Yes
Targeted Advertising: ℹ️: Yes
Third-parties: Google Ireland Limited, Tidio LLC, Facebook, Inc., Meta Platforms, Inc., Pinterest, Inc.
Service providers or contractors: this Website
Employment related information
Employment related information
Personal Information collected or disclosed: email, first name, last name, usage data, telephone number, profession, nation, postcode, city, physical address, company name
Purposes:
- Contact the User
Retention period: for the time necessary to fulfill the purpose
Sold or Shared ℹ️: Yes
Targeted Advertising: ℹ️: Yes
Service providers or contractors: this Website
Audio, electronic, visual, thermal, olfactory, or similar information
Audio, electronic, visual, thermal, olfactory, or similar information
Personal Information collected or disclosed: name, surname, telephone number, Data communicated during use of the service, answers to questions, user content, profile picture, date of the message, time the message was sent, sender of the message
Sensitive Personal Information collected or disclosed ℹ️: contents of the message or email
Purposes:
- Interaction with live chat platforms
Retention period: for the time necessary to fulfill the purpose
Sold or Shared ℹ️: Yes
Targeted Advertising: ℹ️: Yes
Third parties: Meta Platforms, Inc.
Inferences drawn from other personal information
Inferences drawn from other personal information
Personal Information collected or disclosed: name, surname, telephone number, Data communicated during use of the service, answers to questions, user content, profile picture, date of the message, time the message was sent, sender of the message
Sensitive Personal Information collected or disclosed ℹ️: contents of the message or email
Purposes: Interaction with live chat platforms
Retention period: for the time necessary to fulfill the purpose
Sold or Shared ℹ️: Yes
Targeted Advertising: ℹ️: Yes
Third parties: Meta Platforms, Inc.
ℹ️ You can read the definitions of these concepts inside the “ Definitions and legal references section ” of the privacy policy.
To know more about your rights in particular to opt out of certain processing activities and to limit the use of your sensitive personal information (“Limit the Use of My Sensitive Personal Information”) you can refer to the “ Your privacy rights under US state laws ” section of our privacy policy.
For more details on the collection of Personal Information, please read the section “Detailed information on the processing of Personal Data ” of our privacy policy.
We won't process your Information for unexpected purposes, or for purposes that are not reasonably necessary to and compatible with the purposes originally disclosed, without your consent.
What are the sources of the Personal Information we collect?
What are the sources of the Personal Information we collect?
We collect the above-mentioned categories of Personal Information, either directly or indirectly, from you when you use this Website.
For example, you directly provide your Personal Information when you submit requests via any forms on this Website. You also provide Personal Information indirectly when you navigate this Website, as Personal Information about you is automatically observed and collected.
Finally, we may collect your Personal Information from third parties that work with us in connection with the Service or with the functioning of this Website and features thereof.
Your privacy rights under US state laws
Your privacy rights under US state laws
You may exercise certain rights regarding your Personal Information. In particular, to the extent permitted by applicable law, you have:
- the right to access Personal Information: the right to know. You have the right to request that we confirm whether or not we are processing your Personal Information. You also have the right to access such Personal Information;
- the right to correct inaccurate Personal Information. You have the right to request that we correct any inaccurate Personal Information we maintain about you;
- the right to request the deletion of your Personal Information. You have the right to request that we delete any of your Personal Information;
- the right to obtain a copy of your Personal Information. We will provide your Personal Information in a portable and usable format that allows you to transfer data easily to another entity – provided that this is technically feasible;
- the right to opt out from the Sale of your Personal Information; We will not discriminate against you for exercising your privacy rights.
- the right to non-discrimination.
Additional rights for Users residing in California
In addition to the rights listed above common to all Users in the United States, as a User residing in California, you have
- The right to opt out of the Sharing of your Personal Information for cross-context behavioral advertising;
- The right to request to limit our use or disclosure of your Sensitive Personal Information to only that which is necessary to perform the services or provide the goods, as is reasonably expected by an average consumer. Please note that certain exceptions outlined in the law may apply, such as, when the collection and processing of Sensitive Personal Information is necessary to verify or maintain the quality or safety of our service.
Additional rights for Users residing in Virginia, Colorado, Connecticut, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska and Montana
In addition to the rights listed above common to all Users in the United States, as a User residing in Virginia, Colorado, Connecticut, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska and Montana you have
- The right to opt out of the processing of your personal information for Targeted Advertising or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you;
- The right to freely give, deny or withdraw your consent for the processing of your Sensitive Personal Information. Please note that certain exceptions outlined in the law may apply, such as, but not limited to, when the collection and processing of Sensitive Personal Information is necessary for the provision of a product or service specifically requested by the consumer.
Additional rights for users residing in Utah and Iowa
In addition to the rights listed above common to all Users in the United States, as a User residing in Utah and Iowa, you have
- The right to opt out of the processing of your Personal Information for Targeted Advertising ;
- The right to opt out of the processing of your Sensitive Personal Information. Please note that certain exceptions outlined in the law may apply, such as, but not limited to, when the collection and processing of Sensitive Personal Information is necessary for the provision of a product or service specifically requested by the consumer.
How to exercise your privacy rights under US state laws
How to exercise your privacy rights under US state laws
To exercise the rights described above, you need to submit your request to us by contacting us via the contact details provided in this document.
For us to respond to your request, we must know who you are. We will not respond to any request if we are unable to verify your identity and therefore confirm the Personal Information in our possession relates to you. You are not required to create an account with us to submit your request. We will use any Personal Information collected from you in connection with the verification of your request solely for verification and shall not further disclose the Personal Information, retain it longer than necessary for purposes of verification, or use it for unrelated purposes.
If you are an adult, you can make a request on behalf of a child under your parental authority.
How to exercise your rights to opt out
In addition to what is stated above, to exercise your right to opt-out of Sale or Sharing and Targeted Advertising you can also use the privacy choices link provided on this Website.
If you want to submit requests to opt out of Sale or Sharing and Targeted Advertising activities via a user-enabled global privacy control , such as for example the Global Privacy Control (“ GPC ”), you are free to do so and we will abide by such request in a frictionless manner.
How and when we are expected to handle your request
We will respond to your request without undue delay, but in all cases within the timeframe required by applicable law. Should we need more time, we will explain to you the reasons why, and how much more time we need.
Should we deny your request, we will explain to you the reasons behind our denial (where envisaged by applicable law you may then contact the relevant authority to submit a complaint).
We do not charge a fee to process or respond to your request unless such request is manifestly unfounded or excessive and in all other cases where it is permitted by the applicable law. In such cases, we may charge a reasonable fee or refuse to act on the request. In either case, we will communicate our choices and explain the reasons behind them.
Further information on treatment
Defense in court
Defense in court
The User's Personal Data may be used by the Owner in court or in the preparatory stages of its possible establishment for the defense against abuse in the use of this Website or related Services by the User.
The User declares to be aware that the Owner may be required to reveal the Data by order of public authorities.
Specific information
Specific information
Upon request of the User, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.
System logs and maintenance
System logs and maintenance
For needs related to operation and maintenance, this Website and any third-party services used by it may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User's IP address.
Information not contained in this policy
Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.
Changes to this privacy policy
Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page and, if possible, on this Website and, if technically and legally feasible, by sending a notification to Users through one of the contact details in its possession. Please therefore consult this page frequently, referring to the date of the last modification indicated at the bottom.
If the changes affect treatments whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.
Definitions and legal references
Definitions and legal references
Personal Data (or Data) / Personal Information (or Information)
Personal data is any information that, directly or indirectly, even in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.
Sensitive Personal Information
Sensitive Personal Information means any Personal Information that is not publicly available and that reveals information considered sensitive under applicable privacy laws.
Usage Data
This information is collected automatically through this Website (including third-party applications integrated into this Website), including: the IP addresses or domain names of the computers utilized by the User who connects to this Website, the URI (Uniform Resource Identifier) addresses, the time of the request, the method utilized to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server's response (successful, error, etc.), the country of origin, the characteristics of the browser and operating system utilized by the visitor, the various temporal connotations of the visit (for example, the time spent on each page) and the details relating to the itinerary followed within the Application, with particular reference to the sequence of pages visited, the parameters relating to the operating system and the User's IT environment.
User
The individual using this Website who, unless otherwise specified, coincides with the Data Subject.
Interested
The natural person to whom the Personal Data refers.
Data Controller (or Controller)
The natural person, legal person, public administration or any other entity that processes personal data on behalf of the Owner, as set out in this privacy policy
Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data and the tools used, including the security measures relating to the operation and use of this Website. The Data Controller, unless otherwise specified, is the owner of this Website.
This Website (or this Application)
The hardware or software tool by which the Personal Data of Users is collected and processed.
Service
The Service provided by this Website as defined in the relevant terms (if any) on this site/application.
Sale
Sale means any exchange of Personal Information by the Owner to a third party, in exchange for money or other valuable consideration, as defined by applicable U.S. state privacy laws. Please note that exchanging Personal Information with a service provider pursuant to a written contract that meets the requirements set forth by applicable law, does not constitute a Sale of your Personal Information.
Sharing
Sharing means any sharing, rental, release, disclosure, dissemination, making available, transfer or otherwise communicating verbally, in writing or by electronic or other means, of a consumer's Personal Information by the business to a third party for cross-context behavioral advertising, whether in exchange for money or other valuable consideration, including transactions between a business and a third party relating to cross-context behavioral advertising to a business where no money is exchanged, as defined under California privacy laws. Please note that exchanging Personal Information with a service provider pursuant to a written contract that meets the requirements of California privacy laws does not constitute a sharing of your Personal Information.
Targeted advertising
Targeted Advertising means the display of advertisements to a consumer for which the advertisement is selected based on Personal Information obtained from that consumer's activities over time and across unaffiliated websites or online applications to predict that consumer's preferences or interests, as defined by applicable U.S. state privacy law.
European Union (or EU)
Unless otherwise specified, any reference to the European Union contained in this document shall be deemed to extend to all current member states of the European Union and the European Economic Area.
Cookie
Cookies are Tracking Tools that consist of small portions of data stored within the User's browser.
Tracking Tool
By Tracking Tool we mean any technology - e.g. Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that allows tracking Users, for example by collecting or storing information on the User's device.
Legal references
This privacy policy is drafted on the basis of multiple legislative systems.
Unless otherwise specified, this privacy policy applies exclusively to this Website.
Last modified: September 6, 2024
iubenda hosts this content and only collects the Personal Data strictly necessary for it to be provided.
